Terms and Conditions

1.1Clausebook provides legal document templates, guided set-ups and plain-English explanations (‘the Service’). The Service is run by Clausebook ApS (Danish company number (CVR): to be confirmed before launch), postal address to be confirmed before launch, Copenhagen, Denmark. Clausebook ApS is a private company in Denmark: the CVR is its number in the Danish Central Business Register. It has no Australian business number (ABN) and no Australian company number (ACN). You can reach us at help@clausebook.dk.

1.2Clausebook is not a law firm and is not entitled to engage in legal practice in Australia. No one at Clausebook acts as your lawyer. We sell documents you complete yourself and general information about the law they follow — not advice about your situation. For advice, consult an Australian legal practitioner.

1.3For unusual, high-value or disputed situations we recommend talking to a lawyer — and our documents say where we think a lawyer is the right call.

1.4Our documents are written for the law of Queensland, and each one says so. The other states and territories have their own laws on powers of attorney, tenancies and car sales, and our documents are not written for them. Queensland recognises an enduring power of attorney made in another state that complies with that state’s requirements, to the extent its powers could have been given under Queensland’s own Act (Powers of Attorney Act 1998 (Qld), section 34); whether another state recognises a Queensland power is for that state’s law to say.

1.5We do not sign, witness, file or deliver any document for you. You sign your document yourself, before a witness where the law asks for one, and you take the steps that follow yourself — the order page of each document lists them.

2.1When you buy a document, you receive a permanent, personal licence to use, edit and complete it for your own matters, private or business.

2.2You may reuse a template you have bought for your own future matters without paying again. You may not resell, redistribute or publish our own template text; the Queensland Government text described in clause 2.4 is not ours to restrict.

2.3Documents you complete with your own information are entirely yours. We claim no rights in your finished documents.

2.4Two of our documents reproduce Queensland Government text in its own words: the enduring power of attorney is on the approved form the Powers of Attorney Act 1998 requires (section 44), and the tenancy agreement sets out the tenancy information and the standard terms of Schedule 1 to the Residential Tenancies and Rooming Accommodation Regulation 2025. That text is © State of Queensland and licensed under Creative Commons Attribution 4.0 International (CC BY 4.0). We reproduce it re-typeset, with your details inserted, and you may use it on the terms of that licence.

3.1The pass is the start of a subscription contract. Prices are in Australian dollars, and each is the total you pay: nothing is added at checkout. A pass costs $1 and gives 48 hours of access to every document, with unlimited edits. Unless you cancel before the 48 hours are up, the access continues automatically as a subscription at $32 every 4 weeks (about $34.76 a month), paid in advance. There is no minimum term and no notice period: you can cancel online at any time, and what you have paid for runs to its end. Registration for Australian GST (goods and services tax) is one of our steps before launch; from then on, GST is part of these prices and your receipt shows the amount.

3.2You are responsible for giving a working email address — documents and receipts are delivered there.

3.3How the contract is made: you answer the questions while the document is drafted beside them, and you can go back and change any answer before you pay. At the payment step the terms of the pass and the subscription stand directly under the button ‘Pay $1’, and they say that pressing it agrees to them; then you press it. The contract is made when the payment goes through. We keep a record of your order — your answers, the time and the words under the button you pressed — and your order page and confirmation email give you access to it. You can print or save these terms from this page.

3.4To cancel the subscription, use the cancellation page at clausebook.co/au/cancel — linked at the foot of every page, at the foot of the checkout and from your order page — with the order number and the email on your receipt. It takes one step, no account and no reason, and we confirm by email straight away. Your pass runs to its end, and nothing is charged after it.

3.5The subscription that follows the pass is not running yet: the automatic payment after 48 hours, and the pass on your other devices, are still being built. Until they are in place, your pass ends after 48 hours, nothing more is charged, and the pass works in the browser you bought it in. We will email you at least 30 days before the first subscription payment is ever taken, and you can cancel before then without paying anything more.

4.1We review the templates whenever the relevant legislation changes, and update them accordingly.

4.2Updated versions of documents you have bought are available to you at no extra cost.

4.3We tell you by email when a change in the law materially affects a document you have bought.

5.1Our services come with guarantees under the Australian Consumer Law: that we supply them with due care and skill, that they and the documents they produce are reasonably fit for any purpose you make known to us, and that we supply them within a reasonable time (Competition and Consumer Act 2010 (Cth), Schedule 2, sections 60–62). If we fail one of them, you can ask us to put it right; if we cannot or do not within a reasonable time, or the failure is a major one, you can cancel and get a refund for what you have not used; and you can claim compensation for any other loss that was reasonably foreseeable (sections 267–269).

5.2Nothing in these terms excludes, restricts or modifies the consumer guarantees, your rights under them or our liability for failing them (section 64), or any other right the law does not allow us to take away. We do not cap our liability at the price you paid.

6.1We may change these terms, or the price of the subscription, for a valid reason — a change in the law, in our costs or in the Service. We tell you by email at least 30 days before a change takes effect, with a summary of what changes. If you do not agree, you can cancel the subscription before then, and nothing more is charged.

6.2These terms are governed by the law of Queensland. If you live elsewhere in Australia, you keep the protection of the law where you live, and you can bring proceedings in the courts and tribunals of your own state or territory. Nothing in these terms takes away a right you have under the Australian Consumer Law.

6.3If something goes wrong, write to help@clausebook.dk first — a human answers within one business day. If we do not sort it out, you can complain in writing to the Office of Fair Trading, Queensland’s consumer protection regulator, which offers free conciliation but cannot make judgments like a court or tribunal, or to the fair trading agency of your own state or territory. In Queensland, the Queensland Civil and Administrative Tribunal (QCAT) hears a consumer’s claim against a trader of up to $25,000 as a minor civil dispute.